Shipping policy
Shipping Policy
At BuyMePhone.com (Fixed Zone Inc.), we strive to ensure fast and reliable delivery for all orders. Please review our shipping terms below.
Shipping Options & Rates
- Free Standard Shipping on all orders above $99.
- Orders under $99 will incur a standard shipping fee, calculated at checkout.
- Expedited and express shipping options may be available at an additional cost.
Order Processing & Tracking
- Most orders received before 12:00 PM (EST) are processed and shipped the same business day.
- Orders placed after 12:00 PM or on weekends/holidays will be processed on the next business day.
- Once your order is shipped, we will provide you with a tracking number via email.
Delivery Timeframes
- Delivery times vary based on location and shipping method selected at checkout.
- Standard shipping typically takes 3-7 business days.
- Expedited shipping, if available, may take 1-3 business days.
Lost or Missing Deliveries
- If your tracking information shows that your package has been delivered but you have not received it, we recommend contacting the shipping carrier directly for assistance.
- We are not responsible for packages lost or stolen after they have been marked as delivered.
- If you need further assistance, feel free to contact us—we are happy to help!
Customer Support
If you have any questions about your order or shipping, please reach out to us:
Email: customercare@buymephone.com
Phone: +1 718-480-8005